At Watchfield, we highly value the on-going positive communication we have with parents and carers, the two-way process of which is vital to the successful support for and education of our pupils. Therefore, as a school, we have been considering ways to further improve mechanisms for communication between parents and the school.
In response to our findings, we have produced further guidance in the form of a flow chart (see below). Its purpose is to provide greater clarity regarding the ways in which parents and carers should communicate with staff and who to speak to should further assistance be needed. In essence, there isn’t anything new to our overall approach to communication pathways, just the clarity of how these are conveyed. It is hoped that by providing this clarity, there will be a reduction in the amount of time required from staff in addressing queries and concerns, consequently resolving queries in a shorter timescale and therefore increasing the ability of staff to focus on teaching and learning and ultimately improving outcomes for our pupils.
We expect all parents and carers to continue to follow the approach, as outlined in the document below, communicating with members of staff through the channels indicated. This will enable liaison with the most appropriate member of staff to sort out any issues within a reasonable amount of time. In addition to the flowchart, to continue to safeguard the ability of staff to deliver high quality teaching and learning and ensure a safe environment, we shall continue to apply the following procedures:
We would like to thank all members of the school community for their continued support for the school and its staff and also to thank parents and carers in advance for continuing to uphold the correct mechanisms for communication with school staff. These mechanisms continue to be integral to enabling the on-going success of our school, both in allowing staff to focus on teaching and learning and for parents to have clarity on how best to communicate issues and concerns to ensure that they are successfully resolved.